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Free EXPRESS shipping on orders over £20
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We promise to deliver your product on time. To that end, our strict policy compels us to dispatch all items within 2 working days starting from the date of purchase. Buy with confidence in our timely and trusted service.
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30 Days Free Returns
Redefine home surveillance with the avant-garde feature and sleek design of the Google Nest Hello Smart Wi-Fi Video Doorbell. Know who's there, even if they don't ring, with this hardwired video doorbell offering HDR video, night vision, and continuous streaming. Advanced person alerts distinguish between people and objects and alert one even in the case of a non-ringing doorbell.
Snapshots are important for continuous monitoring, and therefore, this device is designed with a 3-hour snapshot history to review past activities. An optional Nest Aware subscription will unlock intelligent alerts and package detection. With a 4:3 video ratio, Nest Hello captures visitors head to toe, packages on the ground, and everything in between. The Nest is built to brave the weather outdoors and thus features a water-resistant design that easily connects with the Nest app for easy control with a smartphone.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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